Using Scenario-type Planning for Forecasting and Innovation: The Should have could have would have story of Kodak
Analyzing the strategic failure of Kodak's inability to plan for the future of the digital photography industry.
Kodak's failure to adapt to the changing dynamics of the camera industry
serves as a prominent example of strategic mismanagement and a lack of
foresight. The key factors to Kodak’s failure include. Failure to embrace digital
technology, which it invented and pioneered, and Kodak’s over-reliance on film.
This was due to poor strategic vision and planning by its management (Achieveit, n.d.).
The management’s short-term focus was on its revenue streams, neglecting
the development of a long-term strategy for the future of digital photography,
which it had invented. This was evident in its poor strategic agility needed to
respond to market changes or innovative ideas (Tidd
& Bessant, 2020).
Overall, it was a missed opportunity for disruptive innovations,
underestimating the potential of digital photography while competitors gained
significant competitive advantage. Kodak's strategic failure can be attributed
to a combination of complacency, poor strategic vision, missed opportunities,
financial challenges, and leadership apathy. Kodak’s inability to adapt to the
digital revolution ultimately led to its decline and bankruptcy.
Supporting planning and innovation for change with
Scenario-type planning
Kodak's strategic failure could have been prevented with scenario
planning by the management and the adoption of strategic innovation for change.
Organizations use scenario planning as a strategic planning method to make
flexible, long-term plans. Scenario planning supports planning and innovation
for change as follows (Ogilvy,
2015).
Anticipating changes
It helps to anticipate change by identifying trends and providing an
early warning system for organizations. This allows organizations to respond
proactively to early warnings of change and analyze current trends and
potential disruptions. Organizations can anticipate changes in their industry
or market Through scenario planning and act accordingly.
Stimulating innovation
This is possible because it challenges all current assumptions to bring
out innovative ideas, creating problem-solving ideas and fostering a culture of
innovation within the organization.
Adaptability and resilience
Through scenario planning, organizations develop an agile ability to
pivot and adapt quickly based on the changing environment. This ensures
resilience and encourages the optimization of the allocation of resources based
on the most probable future scenarios and in the face of unexpected events.
Stakeholder Engagement
Scenario Planning facilitates communication and aligns possible or potential
future changes with stakeholders, employees, and partners. Consequently,
consensus is built among stakeholders about new ideas, innovation, and
direction.
Learning from mistakes and continuous improvement
When organizations go through scenario planning, they learn from outcomes
and plan future processes based on what did and did not work. By this,
continuous monitoring of the environment, allowing organizations to adapt their
strategies, is achieved.
Strategic or Long-Term Vision
Scenarios enable organizations to envision a variety of futures, helping
them prepare for the long term. It also helps organizations align long-term
goals with the potential future states of the organization.
Cultural Shift
Scenario planning fosters a culture of innovation. By encouraging
employees to think critically about various future scenarios, the company could
have embraced and adapted to a more innovative mindset.
What forces are involved, and what impacts do they make?
Scenario
planning involves identifying key driving forces and uncertainties in the
external environment. These lead to the development of different scenarios to
consider and how these forces might interact in the future. These forces also
vary according to the varying context of the scenario (Wade, 2012). The impacts of these forces can be
wide-ranging, complex, interconnected, and often profound in their influence on
different aspects of business, society, and the economy.
Some
of the forces that are of significant consideration are social, legal,
competitive, technological, economic, environmental, political, and cultural.
Social
forces include demographic trends, cultural shifts,
lifestyle changes, and societal values. These can impact consumer behavior and market
demands.
Technological
forces refer to technological advancement. Innovation, such
as automation, can significantly impact industries and markets. Emerging
technologies often cause disruptions to industries. This is evident in the
recent advances in artificial intelligence, biotechnology, and renewable energy.
Economic
Forces include factors such as inflation rates, exchange
rates, economic growth, and fiscal policies. These can affect opportunities in
investment decisions and consumer spending.
Environmental
Forces such as climate change, natural disasters, and
resource availability are crucial factors for some industries.
Political
forces such as stability, government regulations,
trade policies and restrictions, and other geopolitical events can influence
business environments, market access, and international collaborations.
Legal
forces are laws, regulations, and industry standards that
organizations must adhere to for successful business endeavors. Changes in
regulations can create positive opportunities or negative challenges for
businesses.
The
impacts of these forces on scenario planning include the successful
identification of risks and opportunities, strategic decision-making, innovation
and adaptability, resource allocation, contingency planning, enhanced risk
management, stakeholder engagement, and competitive advantage.
Illustration or a model for Scenario Planning
Using Kodak’s failure to harness its innovation in digital photography as
an example fully, the scenario planning could have gone thus:
Identify Key Uncertainties
Market Adoption Rate of Digital Cameras: Will consumers' adoption of
digital cameras be rapid or a slow transition?
How rapid will the improvement in digital camera technology be, affecting
quality and affordability?
Develop Scenarios (what ifs) (Wade, 2012).
Scenario 1 – What if there is rapid digital adoption?
Consumers adopt digital cameras rapidly due to rapid advancements in
other industrial technologies.
Kodak invests heavily in digital technology, becomes an early leader, and
diversifies into digital services.
Scenario 2 – What if there is gradual digital adoption?
Digital adoption is gradual. Consumers still use film cameras but have
adopted digital cameras alongside.
Kodak's investment in digital cameras and photography is moderate. This
ensures a balanced approach and investments in film and digital products.
Scenario 3 – what if there is low to no digital adoption?
Consumers are slow to adopt digital cameras, preferring traditional film.
Kodak focuses mainly on film technology and explores niche markets for
traditional photography.
Strategic Responses
Scenario 1 Response
Heavy investment in research and development into digital photography
which may lead to services such as developing digital printing services and
online platforms for photo sharing and storage.
Scenario 2 Response
Balance investments between film and digital technologies.
Enhance film quality and explore hybrid products.
Scenario 3 Response:
Maintain film production and improve efficiency.
Implement and Monitor:
Implement strategies by acting on the planned strategies based on the
chosen scenarios.
Continuous monitoring of market trends, consumer behavior, and
technological advancements.
Adjust strategies as the market evolves, shifting resources based on the
most likely scenario.
Iterate and Learn
Conduct regular reviews of implemented strategies against scenario
outcomes.
Use feedback to refine future scenarios and planning, ensuring continuous
improvement and adaptability (Schoemaker,
1995).
How to use scenario planning for future innovation efforts.
Identify key uncertainties.
Identify the key uncertainties or factors that could significantly impact
an industry, market, or organization.
Develop multiple scenarios.
Create a set of diverse and plausible scenarios covering a wide range of
possible futures based on the identified uncertainties and comprehensively
explore all potential outcomes.
Analyze and understand all possible scenarios.
Thoroughly analyze each scenario by considering the implications,
challenges, and opportunities for innovation. Stakeholder involvement is
important when analyzing the scenarios (Schoemaker, 1995).
Identify innovation opportunities.
Scenario-Specific Opportunities: Identify specific innovation
opportunities unique to each scenario. Consider products, services, processes,
or business models that would thrive in each future environment. Use scenarios
to explore unexplored market spaces where competition is low, and innovation
can create new demand (Blue-Ocean opportunities).
Achieveit (n.d.). 13 Notorious Examples of Strategic
Planning Failure. https://www.achieveit.com/resources/blog/13-notorious-examples-of-strategic-planning-failure/
Ogilvy, J. (2015). Scenario Planning and
Strategic Forecasting. https://www.forbes.com/sites/stratfor/2015/01/08/scenario-planning-and-strategic-forecasting/
Schoemaker, P. J. (1995). Scenario planning: a
tool for strategic thinking. MIT Sloan Management Review.
Tidd, J., & Bessant, J. R. (2020). Managing Innovation:
Integrating Technological, Market and Organizational Change, Enhanced Edition
(7th ed.). Wiley Global Education US. https://coloradotech.vitalsource.com/books/9781119713197
Wade, W. (2012). Scenario Planning. Wiley Professional,
Reference & Trade (Wiley K&L). https://coloradotech.vitalsource.com/books/9781118237410
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